Welcome to the www.stylemeloli.com website (the "Site") with corporate offices at in Abu Dhabi, United Arab Emirates, establishing terms and conditions under which you will submit information to, and rent coveted, high-fashion pieces (each a “Piece” and collectively, “Pieces”) and receive related services “Services” from VIVERO FASHION EST. via LOLI and our website (www.stylemeloli.com ) and mobile application (collectively, the “Application”) or rental of any Pieces from one of Our physical locations such as flagship stores or pop-up shops. These terms and conditions ("Terms and Conditions") apply to the Site, VIVERO FASHION EST. and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.
By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
The User may not access, display, use, download, and/or otherwise copy or distribute content obtained on the website for marketing and other purposes without the consent of the Provider.
Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.
These Terms & Conditions were last modified on July 31st, 2017.
USE OF STYLEMELOLI.COM
By using STYLEMELOLI.COM you represent and warrant that you are more than 18 years of age or are using STYLEMELOLI.COM with the permission and supervision of a parent or guardian. Subject to these Terms and Conditions, STYLEMELOLI.COM hereby grants you a limited, revocable, non-exclusive license to access and use the STYLEMELOLI.COM website on your computer or mobile device or any electronic device. You may not reproduce, modify, display or otherwise make commercial use of any content from the STYLEMELOLI.COM website unless expressly permitted by STYLEMELOLI.COM. STYLEMELOLI.COM reserves the right to refuse service to any individual at its sole discretion and without limitation if it believes that a user's conduct violates applicable laws or is otherwise harmful to STYLEMELOLI.COM.
You acknowledge and agree that we may place limits on the rental or purchase of our Pieces, including but not limited to restricting Orders placed under a single customer account, payment card or billing or shipping address. We reserve the right to limit, cancel or prohibit any rentals or sales of Products for any reason, including but not limited to availability concerns.
E-COMMERCE AND PRIVACY
The private information required for executing the orders placed through the e-commerce facility, namely, the User’s personal information, credit card details, delivery address, and telephone numbers, will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information - that is, the delivery address and contact phone number - will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances.
The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (personal computer or any other electronic device used to browse the Website), which may result due to the lack of adequate VIRUS PROTECTION SOFTWARE or spyware that the User may inadvertently have installed on his/her device.
The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.
The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. Provider uses this information to determine use of the Website, and to improve Content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of STYLEMELOLI.COM in operating the Site, your sole and exclusive remedy is to discontinue using the Site.
We are not responsible for User Content. We only provide the technical means, and a venue, for User Content to be accessed. We do not pre-screen User Content. Even though Users are prohibited from doing so, some may provide information, or otherwise behave, in a way that is unreliable, illegal, or in breach of a User's obligations under this Agreement. Therefore, you should exercise no lesser degree of caution in using the Services than you would when conducting similar activity offline. To the extent permitted by law, you release us, our agents, directors, officers, shareholders and employees from all liability arising out of or in connection with any User Content.
The rental fee (“Rental Fee”) for the Pieces will be the total of the rental value, damage waiver charges and delivery charges, as listed on the invoice presented to you at check-out for your temporary rental of the Pieces (each an “Order”). When you place your rental Order for a Piece, you hereby authorize STYLEMELOLI.COM to charge your credit or debit card for the Rental Fee. STYLEMELOLI.COM will charge your credit or debit card the amount of the Rental Fee immediately upon your rental Order. Reservation of a Piece on the Application constitutes an Order for the rental of that Piece, regardless of how far in advance that Piece is reserved, which means your credit or debit card will be charged at the time the Piece is reserved. In addition, at the time of your rental Order for a Piece, you hereby authorize STYLEMELOLI.COM to pre-authorize and charge your credit or debit card for an additional amount equal to either (i) the full retail value of a Piece; provided that STYLEMELOLI.COM will only charge your credit or debit card for an amount greater than the Rental Fee as explicitly set forth herein.
You may cancel your Order for a Piece subject to the following cancellation fees (“Cancellation Fee”): (i) for cancellations that are thirty (30) or more days in advance of your delivery date, STYLEMELOLI.COM does not charge a Cancellation Fee; (ii) for cancellations that are less than thirty (30) days in advance but more than fifteen (15) days in advance of your delivery date, you will not receive any refund, but you will receive a full credit to your STYLEMELOLI.COM account for the Rental Fee associated with the cancelled Order minus fifty dirhams (AED 50.00) Cancellation Fee; and (iii) if you cancel fifteen (15) or fewer days in advance of your delivery date, you will receive a partial credit to your STYLEMELOLI.COM account for the Rental Fee associated with the cancelled Order, minus a Cancellation Fee of one hundred dirhams (AED 100.00). If the terms of our Application permit the purchase of a membership based program, you authorize us to continue your membership automatically, charged monthly to the payment method provided until you notify us in writing of your cancellation pursuant to this Agreement.
The delivery charge of AED 50 goes towards our overnight shipping of your complete look to your preferred address and shipping of the complete look back to us on the fourth day of your rental. We require an adult signature to receive the package. Unless you expressly request us via an email to firstname.lastname@example.org to request no signature required within 24 hours of your order. Please note you are fully responsible for the package upon delivery per our Terms and Conditions.
If a package cannot be delivered in a timely manner, we will notify you and do our best to deliver you another piece.
Please take care when you open your packaging from STYLEMELOLI.COM. After you have enjoyed your look, pack your items in the materials you received them in back in the original packaging. Our delivery person will pick it up from the same address it was delivered.
Any questions, contact email@example.com.
DELIVERY; CLEAN AND READY TO WEAR
All deliveries will be made by STYLEMELOLI.COM delivery partners, which may change from time to time at STYLEMELOLI.COM discretion. The Pieces can be delivered to you until 18:00hrs for Abu Dhabi and the day before until 18:00hrs for other Emirates on your rental start date, as set forth in your Order. The Pieces will be professionally cleaned and delivered ready to wear. We dry clean and inspect each Piece with the utmost care, but you acknowledge and agree that the use of the Piece is at your sole risk. STYLEMELOLI.COM shall not be held liable for any health-related issues, complaints or damages associated with a Piece rented from our Application.
RECEIPT OF PIECES
Upon delivery of the Piece(s), you bear full responsibility for each Piece you have rented. You acknowledge that a “Secure Shipping Address”, a location where an individual can physically receive a Piece(s), is highly recommended. In the event that an un-secure shipping address is provided, STYLEMELOLI.COM does not bear liability for Piece(s) left unattended. Furthermore, you acknowledge that providing anything other than a Secure Shipping Address may result in delivery delays and additional delivery fees for which STYLEMELOLI.COM will not be liable. You will be liable for all such delays and additional delivery fees.
DAMAGE DURING THE USE OF OUR PIECES
You agree to protect the Pieces from theft, destruction, damage or loss. You agree to treat the Pieces with great care as you are responsible for loss, destruction or damage to the Pieces due to theft, disappearance, fire, major stains or any other cause, other than “normal wear and tear”. We know that mistakes, like spills and small tears may occur in the ordinary course of wearing a dress, which is why we include a damage waiver fee in your Order. You acknowledge and agree that the damage waiver fee set forth on your Order covers you for “normal wear and tear” of the Piece. Normal wear and tear encompasses minor stains, rips, missing beads, stuck zippers or other minor, repairable damages. If you return a Piece that is damaged beyond normal wear and tear, then you agree that we shall charge you, and you shall pay, for the price for repairing or replacing the Product, as determined in our discretion, up to the Maximum Additional Charge plus the Rental Fee.
Each piece has a calculated insurance which is paid for at the checkout stage, Insurance provided covers minor wear and tear as indicated above.
DAMAGE WAIVER RULES
The AED 50.00 fee for the Damage Waiver is a contribution to our insurance that covers reparable damage to the garments. If a piece is stained or damaged beyond repair, according to our terms and conditions, you will purchase the dress at retail for current season items and at a 25% discount to retail for past season items.
If you return a Piece past the return delivery date set forth in your Order, a late fee of fifty dirhams (AED 50.00) per day (“Late Fee”) will be charged to the credit or debit card you used to pay the Rental Fee or to any other credit or debit card included in your account information that you have provided to STYLEMELOLI.COM, and you agree to pay such late fees, up to an amount not to exceed the Maximum Additional Charge. If any Piece of any Order is deemed late then the entire late fee is due and will not be prorated. In this regard, if your Order contains more than one Piece, all Pieces must be returned on the Return Date. The Late Fee shall apply to the entire Order and not each individual Piece. If you have not returned a Piece within twenty (20) days from the Return Date for the Piece, your late return will be considered a non-return and STYLEMELOLI.COM will charge your payment card the Maximum Additional Charge, less any late fees that you have already paid, for each individual item in your order.
In the event a Piece is not returned pursuant to the terms hereof, STYLEMELOLI.COM will charge you for the full retail value of your order plus the Rental Fee, in the aggregate, for any charges arising hereunder, excluding collection costs. For the avoidance of doubt, the limitations of this clause shall not apply to the Rental Fee, which is charged separately from, and in addition to, any other charges payable by you pursuant to this Agreement.
If you do not pay the amounts you owe to us when due or if you institute an unauthorized chargeback with your credit card provider, then we reserve the right to immediately institute collection procedures. You agree to pay our costs of collection, including without limitation reasonable attorneys' fees and court costs. You expressly acknowledge and agree that submission of any claim for sums due and owing is exempt from the mediation requirement set forth below. STYLEMELOLI.COM may proceed as necessary to collect sums past due and owing, in its sole discretion without further notice to you.
PERSONAL SHOPPING AND STYLING SERVICES
STYLEMELOLI.COM offers you unique, personal shopping and private styling service unlike any other. Users may book appointments with our LOLI shoppers and stylists through the application or website at any time by fill in your details, we will get back to you as soon as possible or within 24 hours. Appointments are generally billed on a flat fee basis of AED 500.00 per hour. All shopping and styling appointments can be cancelled in our showroom up to 48 hours prior to the appointment. If you cancel less than 48 hours of the appointment you will be credited 50% of the initial fee.
“LOLI”, “STYLEMELOLI.COM”, the LOLI logo, and other identifying marks of STYLEMELOLI.COM are and shall remain the trade-marks and trade names and exclusive property of STYLEMELOLI.COM and any unauthorized use of these marks is unlawful. Other trade-marks on the Services are the property of their respective owners. All content in the Services, including without limitation all programs, compiled binaries, interface layout, interface text, documentation, and graphics, is the copyrighted property of STYLEMELOLI.COM and is protected by international copyright law. The Information and content may be used by you only for your personal, non-commercial use. Any rights not expressly granted to you are reserved by STYLEMELOLI.COM.
SEVERABILITY AND WAIVER
If any part of these terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. The failure of a party to require performance of any provision will not affect such party’s right to require performance at any time thereafter, nor shall a waiver of any breach or default of these Terms or any provision of these Terms constitute a waiver of any subsequent breach or default or a waiver of the provision itself.
You may not assign or transfer these Terms or any of your rights or obligations under these Terms. STYLEMELOLI.COM may assign these Terms at any time without notice to you.
In addition to applicable disclaimers stated above, STYLEMELOLI.COM’s performance under these Terms & Conditions shall be excused in the event of interruption and/or delay due to, or resulting from, causes beyond its reasonable control, including but not limited to acts of God, acts of any government, war or other hostility, civil disorder, the elements, fire, flood, earthquake, explosion, embargo, acts of terrorism, power failure, equipment failure, industrial or labor disputes or controversies, acts of any third party data provider(s) or other third party information provider(s), third party software, or communication method interruptions.
THIRD PARTY CONTENT
STYLEMELOLI.COM reserves the right to investigate complaints or reported violations of these Terms & Conditions and to take any action STYLEMELOLI.COM deems appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties, and disclosing any information necessary or appropriate to such persons or entities relating to your profiles, e-mail addresses, usage history, posted materials, IP addresses, and traffic information.
These Terms & Conditions shall be governed by and construed in accordance with the laws of Abu Dhabi, United Arab Emirates, without regard to conflict of law provisions thereto. All rights and remedies, whether conferred by this agreement, by any other instrument or by law, shall be cumulative, and may be exercised singly or concurrently. The parties hereby irrevocably agree to the exclusive jurisdiction of the courts of the United Arab Emirates.
DISCLAIMERS; NO WARRANTIES
EXCEPT FOR THE LIMITED WARRANTIES SET FORTH HEREIN, THE SERVICES AND PIECES, ARE PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, QUALITY OR FITNESS FOR A PARTICULAR USE. SPECIFICALLY, BUT WITHOUT LIMITATION, STYLEMELOLI.COM DOES NOT WARRANT THAT: (I) THE SERVICES, INCLUDING THE STYLEMELOLI.COM CONTENT, ARE CORRECT, ACCURATE, RELIABLE OR COMPLETE; (II) THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; (III) DEFECTS WILL BE CORRECTED, (IV) THE SERVICES OR THE SERVER(S) THAT MAKES THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (V) THE PIECES WILL BE FIT FOR YOUR INTENDED PURPOSE OR OTHERWISE ACCORD WITH YOUR EXPECTATIONS.
UNDER NO CIRCUMSTANCES SHALL STYLEMELOLI.COM BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, MULTIPLE OR OTHER DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE, THE SERVICES AND/OR THE PIECES, EVEN IF ARMARIUM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE AND EXCLUSIVE REMEDY HEREUNDER SHALL BE TO DISCONTINUE YOUR USE OF THE SERVICES AND TERMINATE THIS AGREEMENT.
INDEMNIFICATION; HOLD HARMLESS
To the fullest extent permitted by law, you agree to indemnify and hold STYLEMELOLI.COM harmless together with Our officers, directors, shareholders, employees, contractors, attorneys, agents and representatives from and against all claims, damages, losses and expenses of any kind including but not limited to attorney's fees, arising out of or resulting from your performance or obligations under this Agreement caused in whole or in part by an negligent act or omission, including but not limited to any violation of the terms of this Agreement. Such obligation shall not be construed to negate, abridge, or otherwise reduce any other right or obligation of indemnity, which would otherwise exist as to any party or person, described herein. You further covenant to pay, in advance, for any and all expenses or disbursements of any nature (including all attorneys’ fees and costs) incurred by us or our representatives for any loss or damage suffered as a result of or in connection to, any claims, judgments, proceedings or claims established against us by any person in connection with anything done to fulfill the purposes and obligations under this Agreement or in the event any party brings an action against us based on your performance under this Agreement.
Please send any questions or comments, or report violations of these Terms, to LOLI at firstname.lastname@example.org.